Urgent vacancy. Office work in Almaty, no remote or hybrid options. To apply, contact via Telegram: recruiter contact, send resume and cover letter (experience, salary expectations).
Seeking a Senior Business Development Manager (Logistics Supply / Courier Network Development).
The Kaspi Delivery Team is the core of Kaspi.kz logistics.
Responsibilities:
- Build logistics infrastructure from scratch and scale the current one.
- Search for and conduct complex negotiations at the C-level (owners and CEOs) and onboard major courier companies.
- Manage courier network capacity (Capacity Planning).
- Forecast and plan the necessary density of couriers on the road by city, district, and hourly slots, preventing a shortage of performers during peak hours.
- Manage partner performance (Account Management; SLA).
- Set strict quality standards and monitor their execution by onboarded operators.
- Design quality control tools and establish a transparent KPI system for partners.
- Understand courier motivation and partner economics.
- Find insights in data and develop mechanics to reduce Cost per Order (CPO) and increase courier time utilization.
- Geographic expansion: formulate a strategy for launching and scaling Kaspi's partner logistics network in new regions and cities.
Key objective: developing the partner network, ensuring courier capacity, service quality, and target delivery cost.
What we expect:
- 3-5 years of experience in BizDev, Operations, or Supply roles at major On-Demand Delivery services, logistics aggregators, marketplaces, or e-commerce.
- Experience in building B2B partner networks and effectively attracting performers (couriers/drivers) at scale.
- Negotiation skills and ability to defend legal/financial terms (contracting, SLA, rate cards).
- Data-driven approach: ability to work with large datasets, knowledge of key metrics (SLA, Churn Rate, Utilization, CPO, Unit Economics).
- High level of autonomy: readiness to take responsibility for launching processes under uncertainty and driving them to tangible business results.
