Business Analyst Lead
Company: Firebird Tours
Employment type: FULL_TIME
Work format: Remote
We are looking for a hands-on Business Analysis Tech Lead who will combine active project work with ownership of BA standards, processes, and team practices. This is not a traditional management role. You will continue working as a practising Business Analyst: leading discovery, preparing specifications, aligning solutions with stakeholders and engineering teams, and personally handling cases that other analysts cannot resolve independently.
What you will do:
- Lead discovery, requirements analysis, specification development, and solution alignment for selected projects.
- Personally resolve complex cases involving conflicting stakeholder interests, cross-team dependencies, disputed acceptance criteria, and difficult customer negotiations.
- Review BA workflows, identify recurring gaps, and turn improvements into clear, practical standards, rules, and reusable practices.
- Take ownership when a BA process is not followed or does not produce the expected result: identify the root cause and propose a practical solution.
- Adapt BA processes as the team moves towards specification-driven and AI-supported delivery.
- Participate in cross-unit discussions where decisions affect feature scope, priorities, system compatibility, or multiple teams.
- Build and maintain strong working relationships across business, product, engineering, and adjacent systems.
- Help define when a BA can independently launch the development pipeline and when work should be handed over to an engineer.
- Provide recommendations on analyst allocation and rotation to improve knowledge sharing, team flexibility, and business continuity.
- Test and apply AI tools for discovery, complexity assessment, specification development, and requirements validation before introducing them to the team.
