Senior Data Analyst [Collections]

Company: Banco Plata
Employment type: FULL_TIME

We are looking for a highly skilled Data Analyst to join our Collections team. In this role, you’ll play a key part in improving our collections strategies through data-driven insights and rigorous experimentation. You’ll partner closely with Risk and Operations teams to optimize recovery performance, agent efficiency, and overall portfolio health. This position is ideal for someone with strong analytical thinking, proven experience designing and interpreting A/B tests, and a background in fintech or product-driven environments.

Challenges that await you:

• Design, execute, and evaluate A/B tests and other experiments to identify the best strategies for improving repayment rates, agent productivity, and customer contact efficiency
• Develop and refine performance metrics, agent incentive models, and operational KPIs
• Collaborate with Product, Risk, and Operations teams to identify growth opportunities, test process changes, and measure business impact
• Build and automate data pipelines, dashboards, and monitoring systems to ensure timely, actionable insights
• Forecast performance and model financial outcomes to support decision-making in collection strategies and resource allocation
• Communicate findings clearly to non-technical stakeholders and translate data into business actions

What makes you a great fit:

• 2–4+ years of experience in data analytics, preferably in Collections, Risk, or Product Analytics
• Strong background in A/B testing and experimental design — from hypothesis formulation and sample sizing to statistical validation and actionable insights
• Solid understanding of statistics, probability, and causal inference
• Proficiency in SQL and experience with Python for data analysis
• Experience with data visualization tools (Tableau or Superset)