Senior VCS Engineer

Tasks to be performed:

• Ensuring the proper functioning and configuration of video conferencing systems;
• Supporting and organizing events using audio-video equipment in meeting rooms, assembly hall, and on-site events at the enterprise's workshops;
• Making proposals within the scope of responsibility to increase fault tolerance and reduce process execution time;
• Maintaining technical documentation, certificates, letters, operational instructions, and other documentation within the scope of responsibility related to the supported tasks;
• Compliance with labor discipline, internal labor regulations, industrial safety, electrical safety, fire safety, and labor protection requirements.

Our expectations from the candidate:

• Knowledge of modern video conferencing equipment and systems

• Knowledge of foreign languages: English, understanding of technical literature

• Communication skills: ability to identify problems through communication with users, sincere desire to help;

• Skills in resolving production conflicts with users;

• Experience in setting up, diagnosing, and troubleshooting hardware issues and failures of PCs and Windows OS;

• Knowledge of software:

  • User-friendly Microsoft Windows products, Linux (NFS, Ansible),
  • Microsoft Office, Libre Office, My Office.
  • Free software and operating systems.
  • Virtualization software: KVM.
  • IT infrastructure monitoring software.
  • Software for working with electronic signatures