Werkstudent - IT-Support & Kundenkommunikation mit Rumänischkenntnissen (m/w/d)

You are studying computer science, business informatics, business administration, or a related field Ideally, you have experience as a 1st level support specialist in resolving technical inquiries and issues You can see yourself as a link between our customers in Romania and our internal IT infrastructure As an "Incident Manager", you are familiar with ticket management systems, including documentation You are inspired by national and international projects (possibly including short business trips) You have a basic understanding of IT processes and are motivated to learn new systems You are a talented communicator and can seamlessly serve customers in Romanian, German, and English You enjoy analyzing problems and remain involved until a solution is found You are communicative, solution-oriented, and an open team player Interesting area of activity: support for the most modern shopping carts in the world Exciting, future-oriented, and innovative working environment Dynamic, international, and positively oriented team A workplace that has repeatedly been recognized as a Great Place To Work® in recent years Always open doors for you and your ideas — until they are implemented! The best IT hardware — choose the equipment you are most comfortable working with Individual further training program to support your personal development goals Team events that are genuinely fun "Great people, open mindset, great atmosphere, fun events, and work is also fun" "Great colleagues, great climate, and a lot of freedom for ideas" “Learning new things, solving complex problems, having the freedom to change something“ "Working with colleagues like friends is great" "Sense of humor and cool tasks" “Recognition of work performed” "You can work independently here and contribute your own ideas"