CRM Manager / Salesforce Admin (m/w/d)

be the central point of contact for our internal teams (including sales, marketing, operations) for all Salesforce-related matters – from operational use to process consulting create individual reports, dashboards, and analyses to support data-driven decision-making identify optimization potential for improving data quality in our CRM processes professionally administer the Salesforce system and maintain an overview of fields, workflows, and user permissions work with external IT service providers to accompany the implementation of new ideas from business requirements to go-live leverage your CRM expertise to support projects for the development of cross-departmental processes inform colleagues about system updates via newsletters or short training sessions

first experience with Salesforce or other CRM systems, as well as SAP SD or Jira good technical understanding of complex systems confident use of MS Office, especially Excel and Pivot Tables easily translate complex requirements into understandable solutions for functional departments and technical partners structured collaboration with various teams in agile project environments very good knowledge of German (min. C1) and good knowledge of English (min. B2)

choose from a variety of benefits: Deutschlandticket, Wellhub (fitness studios, courses, and personal trainers), as well as various online shops an exceptional campus in the heart of Berlin with modern office spaces, concierge services, co-working areas, and the coolest rooftop terrace in Berlin Free food: in addition to breakfast, a free lunch awaits you in one of our employee restaurants Never stop learning! We offer you AI workshops and a comprehensive further training program Collaboration is based on direct exchange – we aim for 80% presence in the office and 20% remote work we offer you a limited-term position for up to 2 years, with the possibility of subsequent extension You can find answers to the most frequently asked questions in our FAQs: For ease of reading, masculine forms are used in the text. Nevertheless, diversity is an integral part of our corporate culture! We welcome applications regardless of gender, nationality, ethnic and social origin, religion, worldview, disability, age, as well as sexual orientation and identity. You can find information on the representation of severely disabled persons at Axel Springer here:

We are a team that turns CRM into a strategic tool, and we are looking for you, CRM Manager / Salesforce Admin, to strengthen us! We connect people, processes, and technology and ensure that CRM delivers real added value to the entire organization. We bring structure to complexity and turn data into tangible results. We believe in the future of journalism as a business model and invest in promising technologies. Our five pillars are the values that unite us and our compass in the pursuit of freedom.