Requirements: • Experience as a Support L1 specialist (b2b/b2c/gaming) • English B2 minimum • Understanding of IT support principles (availability, promptness, effective problem-solving, polite communication); • Experience with ServiceDesk ticketing systems (JIRA, Zendesk, etc); • Experience in managing a knowledge base (Confluence); • High level of communication skills, ability to clearly express thoughts; • Ability to conduct business correspondence; • Stress resistance and readiness for high workload; • Experience in solving analytical tasks; • Ability to work with technical documentation; • Experience in VIP support will be an advantage; • Knowledge of API basics; • Experience working in chats.

Conditions: • Work schedule 2/2 with a flexible start of the workday (after the probation period, day/night shifts) • Remote work format • Paid vacation • Flexible approach to management, task assignment, processes • Interesting tasks in a friendly and large team

📩To apply – @yammmey