Customer Relations Specialist

Polyline Works • Podgorica preferred

Тип работы: Полная занятость
Локация: Podgorica preferred, удалённая работа
Зарплата в месяц: €600–€800

Описание вакансии

We're hiring a Customer Relations Specialist to be the first point of contact for our users and clients. You'll handle inbound questions, resolve issues, gather feedback, and work closely with the product team to make sure customer concerns actually shape what we build next.

Требования

• Prior experience in customer support, account management, or a client-facing role
• Fluent in English; Montenegrin/Serbian required for local client communication
• Patient, clear communicator, comfortable handling complaints calmly
• Basic familiarity with helpdesk/CRM tools (or fast learner)
• Reliable and detail-oriented — nothing falls through the cracks

Бонусы и преимущества

• Fully remote, flexible hours
• Direct line to leadership — your feedback shapes the product
• Supportive, low-bureaucracy team environment
• Room to grow into a Customer Success or Operations role