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🎰 Opening Vacancy: VIP Account/Sales Manager 🎰
We are looking for a person who knows how to build trusting relationships with top players and loves the gambling industry from the inside. If this sphere resonates with you and you are ready to take responsibility for the VIP segment – read on 👇
What you will be doing:
— Personal support of top VIP players throughout their customer journey — Incoming and outgoing communication: calls, messages, reactivation — OSINT and collection of relevant player information — Independent bonus issuance without intermediaries — Acceptance and processing of bets from assigned players — Analysis of player activity and preferences — Collaboration with regional teams — Maintaining interaction history in work systems
What we expect from the candidate:
✅ Experience of 2+ years in a similar position ✅ Russian/Ukrainian/English languages ✅ Knowledge of sports and casino products ✅ Understanding of player economics and bonus mechanics ✅ Experience working with Tableau ✅ Ability to work with summaries and selections ✅ Knowledge of VIP support processes ✅ Gaming experience - a big plus 🎮
19 days ago
Grade
Middle
Experience
from 2 years
English Level
B2 - Upper-Intermediate
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