Personal VIP Manager (iGaming)

Position: Personal VIP Manager (iGaming)

We are looking for an experienced Personal VIP Manager for a rapidly growing international iGaming project. This role is for a proactive and independent specialist focused on building long-term relationships with top clients.

Key Details: 📍****Location: Remote (candidates from Serbia and Armenia are considered) 💻****Format: Full-time employment **⏰**Schedule: 5/2, 12:00–21:00 (Moscow time)

Language: Fluent Russian — mandatory

Responsibilities:

• Managing and developing a portfolio of VIP players (calls, chats, proactive communication).
• Building and maintaining long-term trusting relationships.
• Working on player retention and reactivation, handling objections.
• Creating personalized offers tailored to each player's profile.

Requirements:

• 2+ years of experience in the premium segment, private banking, luxury, or with VIP clients.
• Strong negotiation and communication skills.
• High emotional intelligence, ability to work without scripts.
• Proactivity, independence, and ability to work autonomously.
• Experience in iGaming will be a significant plus.

We offer:

• Competitive salary + KPI system.
• Contract under Civil Code with paid vacation and sick leave.
• Opportunity to join a growing project and directly influence the results.