#vacancy #job #VIPmanager #VIP #igaming
**Location: **Poland (remote) / Cyprus (office), full-time
Experience: One years of experience within iGaming with Tier 1 markets.
Languages: English - fluent, Polish - fluent
🎰Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.
🎰Requirements:
- Previous experience in VIP account management, preferably within iGaming, online entertainment, or a similar customer-focused industry.
- Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Sales and negotiation abilities with a customer-centric mindset.
- Fluency in Polish and English (additional languages are often a strong advantage).
Feel free to send your CV to my Telegram dianaktalenthub 📨, and I'll be happy to tell you more about the opportunity.
