VIP Account Manager
N1 Partners Group ❤️ is a multi-brand affiliate program that includes online casino and betting projects. We are a fast-growing company, uniting over 800 employees worldwide. Now we are looking for highly motivated and goal-oriented specialists who are ready to share their ideas with like-minded people, gaining new knowledge and cool experience in return.
Responsibilities:
- Managing and developing VIP clients
- Client retention and reactivation, increasing their activity
- Handling unsuccessful deposits
- Inbound and outbound communication with clients
- Bonus accrual, consultations, objection handling
- Selecting and offering personalized offers based on client activity
- Analyzing client accounts to assess potential
- Working with specific client groups upon request
- Achieving daily, weekly, and monthly KPIs
Requirements:
- Relevant experience as an Account Manager / VIP Manager
- Ability to work effectively in a multitasking environment
- Proficiency in Russian — mandatory
- Proficiency in English at B2+ level
Conditions:
- Fully remote work
- Schedule: 5/2 (day shifts, Saturday and Sunday are working days — days off are during the week)
- 4 additional paid sick days and 1 additional day off per year
- Online English lessons with a native speaker
- Generous referral program
- Training, internal workshops
- Participation in international conferences and corporate events
