VIP Account Manager

N1 Partners Group ❤️ is a multi-brand affiliate program that includes online casino and betting projects. We are a fast-growing company, uniting over 800 employees worldwide. Now we are looking for highly motivated and goal-oriented specialists who are ready to share their ideas with like-minded people, gaining new knowledge and cool experience in return.

Responsibilities:

• Managing and developing VIP clients
• Client retention and reactivation, increasing their activity
• Handling unsuccessful deposits
• Inbound and outbound communication with clients
• Bonus accrual, consultations, objection handling
• Selecting and offering personalized offers based on client activity
• Analyzing client accounts to assess potential
• Working with specific client groups upon request
• Achieving daily, weekly, and monthly KPIs

Requirements:

• Relevant experience as an Account Manager / VIP Manager
• Ability to work effectively in a multitasking environment
• Proficiency in Russian — mandatory
• Proficiency in English at B2+ level

Conditions:

• Fully remote work
• Schedule: 5/2 (day shifts, Saturday and Sunday are working days — days off are during the week)
• 4 additional paid sick days and 1 additional day off per year
• Online English lessons with a native speaker
• Generous referral program
• Training, internal workshops
• Participation in international conferences and corporate events