Description

Do you want to help clients and grow in a large company? In our team, you will support businesses across the country and solve real-world tasks. We will train you and help you build a career at Sber.

Responsibilities

What you need to do:

• take calls and messages in chats from corporate clients
• help each client resolve issues regarding Sber's products and services
• offer the bank's products and suitable service solutions for business.

Requirements

We expect that you:

• have completed college or university (or are studying in your final year, or via distance learning)
• are ready to work in a phone support mode
• are ready to develop and learn the intricacies of our processes
• are ready to use AI in daily work (company-funded training — we have our own courses).

Experience in sales, with legal entities, and/or experience in client consulting will be an advantage.

Join the Sber team!

We value if you have experience in contact centers or support services, for example: Tinkoff Bank, Alfa Bank, VTB, Megafon, MTS, Beeline, Pochta Bank, OTP Bank, Rostelecom, Er-Telecom, M.Video, Eldorado, Svyaznoy, Avito, etc.

Conditions

What we offer:

• monthly, annual bonus and annual salary review
• opportunity to influence your income and earn more
• fast career start
• Sber's unique training system for career development and growth
• extended VHI and preferential insurance for family
• free SberPrime+ subscription, discounts on partner company products
• reward for recommending friends to the Sber team
• flexible mortgage discount equal to 1/3 of the Central Bank's key rate.
• work in a modern, well-appointed office with a canteen, cafe, gym
• ·      service operates 24/7. Both day and night shifts are possible for employees, including work on weekends. Most shifts are scheduled 5/2 with floating days off and variable start times.