What you'll own:

• Break the initiative into a working delivery plan: sequence the build across the gateway, ledger, event flows, and frontends, map dependencies, and keep the critical path clear at every stage
• Define functional requirements, acceptance criteria, and test cases for critical loyalty flows — earn, burn, tiering, challenges, and reward delivery
• Design and run the workflows for campaign and reward setup — from configuration through compliance pre-checks, review, and go-live
• Work with engineering and QA to guarantee correctness in the loyalty ledger, cross-service integrations, and analytics event contracts — reconciliation, idempotency, and data quality are first-class concerns
• Manage dependencies and risks across teams, keep stakeholders aligned on timelines and priorities, and surface trade-offs clearly
• Own delivery and platform-health metrics: time-to-launch for new mechanics, reliability of point and reward flows, pre-launch check coverage, and data quality

What makes you a strong fit:

• 3+ years as a Technical Program Manager or Systems Analyst
• Hands-on experience with web and/or mobile products
• Experience with platforms that combine a backend service and customer-facing frontends — loyalty, payments, CRM, or analytics
• Strong structural and technical thinking: you break down ambiguous problems, read specs, ask the right engineering questions, and reason about trade-offs across APIs, data contracts, and integrations
• Comfortable working with balances or ledgers — you appreciate correctness, edge cases, and reconciliation
• Strong English communication skills

What we offer:

Ownership and flexibility

• Stock option plan — four-year vesting with a 25% cliff after the first year
• Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
• Company-provided tools and equipment

Health and time off

• Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
• Access to an internal mental health support specialist
• 22 vacation days, Philippine public holidays, and 15 sick days

Growth and team experience

• Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
• Company-sponsored trips to Manila to meet and work with your team in person
• High-performing teams can earn a dedicated beach house week in Southeast Asia