We are expanding our team and looking for an attentive and empathetic specialist who knows how to build long-term relationships with key clients and anticipate their needs.
What you will do:
- Provide personal support to VIP clients and develop individual bonuses for them.
- Monitor user activity and analyze their behavior.
- Proactively prevent negative experiences and work with feedback.
- Organize gifts, congratulations, and external activities.
- Interact with other teams for prompt resolution of requests.
What we expect from you:
- Work experience (VIP / Customer Success / Account Manager) from 1.5 years.
- Native Russian language.
- Strong communication skills and developed empathy.
- Ability to analyze data and react promptly to signals in client behavior.
- High responsibility, attention to detail, and quick learning ability.
What we offer:
- Stable income and a fully remote work format.
- Balanced schedule: work with weekends on Saturday and Sunday.
- Support: onboarding, training, and regular communication with the Head of VIP.
- Care: compensation for medical services and sports.
- Resources: we provide work equipment.
📍 Want to influence the result and grow with us? Write to recruiter contact
