#ORM #marketing #vacancy

Team Lead Online Reputation Management Format: Full-time | Office Limassol| Remote Company: NDA

We are looking for an experienced ORM Team Lead / Senior ORM Specialist for a full-scale reputation management role in the financial & trading niche.

This vacancy is open for Russian-speaking candidates with a good command of English for work on international platforms.

Responsibilities: • Develop and manage a complete ORM strategy: monitoring, response management, and proactive reputation building; • Lead and coordinate a team of ORM specialists: task management, prioritisation, quality control, and feedback; • Build internal processes from scratch: SOPs, response templates, communication standards, and guidelines; • Coordinate with PR, SMM, support, legal, and SEO teams to maintain a unified brand voice; • Monitor brand mentions across social media, forums, review platforms, media outlets, Reddit, Twitter/X, and other external communities; • Handle negative reviews, crisis communications, and reputation attacks; • Work with SERM: manage branded search results, promote positive content, and suppress harmful search visibility; • Prepare reports on sentiment trends, threats, and reputation performance.

Requirements: • 3+ years of experience in ORM / reputation management; • Experience as a Team Lead or Senior ORM specialist; • Strong understanding of the financial/trading niche and reputational risks; • Hands-on experience with SERM and review platforms; • Experience with Brand Analytics, YouScan, Mention, Medialog, or similar tools; • Experience building internal processes and documentation; • Strong crisis communication and negative review handling skills; • Fluent Russian and good written English (Intermediate+ minimum).

Soft Skills: • Systematic thinking; • Stress resilience and decision-making under pressure; • Strong leadership and communication skills.

We offer: Remote-first work environment within a distributed international team. The role with a strong focus on autonomy and results.

📲Contact: @HR_recruiter777 (Ольга)