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Onsite
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One of our products SberCRM is a platform for business process automation that transforms customer interaction through the implementation of artificial intelligence.
We are looking for someone who sees the role of an assistant as a mission.
Someone who understands that true effectiveness is when you think one step ahead and become an indispensable support.
Product work:
Deep dive into the product and understanding its features
Basic understanding of the production process
System Support:
Structure the supervisor's ideas and turn them into clear, working business algorithms.
Manage the direct supervisor's tasks and monitor their execution.
Quickly capture information, work with Outlook, Word, Excel, PowerPoint
Work with numbers, contracts, analytics
Meetings:
Calendar management: scheduling meetings, booking conference rooms, issuing passes (if necessary)
Gathering slides for meetings from teams, collecting various information upon request.
Demonstrating slides during meetings, recording assignments
Business Tracking:
Monitoring the execution of key assignments by product owners and managers.
Coordinating team work, assigning tasks, and monitoring.
You are not a "supervisor," but someone who guarantees focus and adherence to deadlines. Not just recording tasks in meetings and asking for their completion, but finding discrepancies.
Operations Hub:
Preparing analytics ("meat") for meetings, filtering the incoming flow
Optimizing processes, organizing tasks, analyzing team performance, systematizing data
Preparing reports based on Excel and data provided by other departments.
Assisting in the formation of the product's P&L statement.
Preparing and approving documents according to internal regulations.
Preparing and consolidating presentations
Special Projects:
Managing critically important tasks that require high concentration and a systematic approach.
Back Office:
Participating in employee hiring, negotiations, and management processes. Organizing meetings, trips, administrative tasks
Issuing passes (guest and permanent)
Sending instructions/requests to necessary employees, collecting feedback/scans/signatures etc. from them if necessary.
Supporting training/conference requests for employees.
Supporting business trip requests
Supporting requests for equipment replacement/acquisition/help with obtaining access
Handling employee requests. (Processing leaves, rescheduling leaves, salary calculations, obtaining certificates, something broke, something isn't working, etc.)
Relocating workstations, organizing workstations for new employees, corporate events, birthdays, etc.
Performance Review 5+ (tracking self-assessment completion by all employees, collecting and consolidating assessment files from POs/TLs)
Systematic employee reporting:
Maintaining headcount, new employee hiring process
Processing digital footprints of contractor employees, providing assistance and consultation.
Preparing reporting documents for development within the bank and its subsidiaries (initial + closing)
Ready to dive headfirst into work and grow: you are ready to be available 24/7 and live at the pace of your supervisor. We are looking for someone who is most interested in working with new tasks and expanding their expertise by understanding the product.
You are a "system thinker" by nature: you love order, spot logical errors in processes, and can professionally "push" tasks to completion.
If you are from the IT sphere - this is an undeniable plus: you understand how IT companies, development, and project activities are structured.
Office work: willingness to spend a full working day in the office during the week
Possess skills in business correspondence (surprisingly, fewer and fewer employees have this skill nowadays, but it is important to us).
