Hello! This is the Foxford online school team.
Foxford is a product EdTech company. To put it in numbers, we have been providing online education for schoolchildren, their parents, and teachers for 17 years. We have over 12 million users on the platform, 4 types of classes, and 1500 employees.
According to the results of 2024, we are the largest EdTech company in Russia in the children's segment by sales volume (according to the main industry rating SmartRanking).
About the product and team
We are looking for a middle product designer to join the "Ecosystem and Media Services" team. The team is responsible for major portal areas that permeate the user experience after purchase and affect the quality of the educational experience. The team works on large end-to-end features that impact:
- product quality from a UX perspective — improving navigation in the personal account, creating a unified pop-up communication tool;
- brand — updating visuals and communications to align with the new brand;
- growth of repeat sales through features related to several segments of loyalty mechanics, the "Family" mechanics.
Additionally:
- integration with media services (e.g., editing promotions in webinar recordings);
- tasks from support (e.g., automating tax deductions).
Tasks can influence:
- growth of user metrics: engagement, NPS, CSI;
- growth in the volume of repeat sales;
- cost reduction.
Your responsibilities will include
- analyzing the experience of students, parents, and teachers;
- conducting competitor and market analysis;
- formulating hypotheses in conjunction with a product manager;
- creating interactive prototypes, conducting interviews and UX testing with users;
- designing new features and improving existing ones;
- analyzing the results of implemented solutions in metrics;
- participating in the development of the design system;
- improving, developing, and supporting team processes.
What is important to us
- 3+ years of experience in product design;
- proficiency in Figma: shortcuts, autolayouts, components;
- experience in designing web products, including mobile ones;
- skills in designing and conducting UX research;
- knowledge and application of frameworks (CJM, JTBD, etc.);
- understanding of product metrics, ability to make design decisions based on them;
- ability to work within constraints and understanding of the iterative approach;
- basic knowledge of UX writing, animation, illustration.
Will be a plus
- experience in EdTech or ecosystem products;
- experience with retention metrics or upselling;
- expertise in emotional design;
- education from the Gorbunov Bureau.
What we offer
- our own product development with a high degree of freedom;
- a great team with interesting tasks;
- official employment from the first working day, white salary (paid twice a month), and VHI after the probation period;
- remote work within the Russian Federation or from the office: the choice is yours;
- flexible start of the day: the result is what matters to us;
- development: learning foreign languages in corporate courses, discounts on Foxford products, access to an online library, and compensation for external training.
Hiring Process
Interview with recruiter --> interview with design lead --> whiteboard interview --> offer :)