Summary
We’re looking for a Product UX/UI Designer to help TraceAir ship better product decisions faster. This role is for a designer who loves the full cycle:
- Task framing → research & hypotheses → quick prototypes → validation → production-ready UI → post-launch iteration.
You’ll work closely with Product Managers, Engineers, Marketing, and Customer Service to evolve existing flows and launch new features and products, using research and metrics to turn uncertainty into clarity.
What you’ll do
- Frame problems like a detective: Dig into user behavior, support tickets, recordings, funnel drop-offs, and edge cases to find what’s actually broken (or missing).
- Generate and validate hypotheses: Propose solution directions, prototype quickly, and run lightweight research/testing to reduce risk before dev investment.
- Design end-to-end flows: From low-fi exploration to production-ready UI with strong interaction details.
- Work in a design system: Use components, variables, and libraries; enhance the system when gaps emerge; maintain consistency without slowing down.
- Partner closely with PM and Engineering: Clarify scope, align on trade-offs, define acceptance criteria and Definition of Done, and keep delivery moving.
- Communicate clearly: Present reasoning, decisions, and alternatives — not just screens.
- Keep documentation tidy: Maintain organized records, status reports, and ticket descriptions in Asana.
What we’re looking for
- 3–5 years of product design experience (web apps preferred; B2B SaaS is a plus)
- Strong skills in UX thinking + UI craft (flows, states, error handling, edge cases)
