🚀 Looking for VIP Manager (iGaming)
We’re looking for an experienced VIP Manager to build strong relationships with high-value players and drive retention 💫
Responsibilities
💎 Manage and develop VIP player portfolio
💬 Communicate via chat, email, and calls
🎁 Provide personalized offers, bonuses, and incentives
📈 Monitor player activity and improve retention
🛠 Handle VIP requests, issues, and escalations
🤝 Collaborate with internal teams
📊 Track performance and key VIP metrics
Requirements
🎰 2+ years as VIP Manager in iGaming (casino + sportsbook)
📚 Strong understanding of retention & player lifecycle
🗣 Excellent communication skills
🇬🇧 English B2+ (additional languages are a plus)
⚡️ Multitasking, attention to detail
Benefits
📍 Full-time | Riga, Latvia (full relocation package is provided)
✈️ Full relocation support (flights, accomodation, visa support)
🏥 Benefits package (insurance, gym)
📈 Growth in an international team
🚀 Looking for VIP Manager (iGaming)
📍 Full-time | Riga, Latvia (full relocation package is provided)
We’re looking for an experienced VIP Manager to build strong relationships with high-value players and drive retention 💫
Responsibilities:
💎 Manage and develop VIP player portfolio
💬 Communicate via chat, email, and calls
🎁 Provide personalized offers, bonuses, and incentives
📈 Monitor player activity and improve retention
🛠 Handle VIP requests, issues, and escalations
🤝 Collaborate with internal teams
📊 Track performance and key VIP metrics
Requirements:
🎰 2+ years as VIP Manager in iGaming (casino + sportsbook)
📚 Strong understanding of retention & player lifecycle
🗣 Excellent communication skills
🇬🇧 English B2+ (additional languages are a plus)
⚡️ Multitasking, attention to detail
We offer:
✈️ Full relocation support (flights, accomodation, visa support)
🏥 Benefits package (insurance, gym)
📈 Growth in an international team
