Moscow, remote
Company: SberLeasing
Employment Type: Full-time
SberLeasing is a leasing company within the Sber ecosystem, one of the leaders in the Russian market. Our team creates technological solutions, constantly improves its skills, and develops alongside the country's business.
What we offer:
- competitive income (salary, annual bonus, annual salary review);
- a beautiful modern office near "Kutuzovskaya" metro station;
- three personal days per year for personal needs;
- adaptation program and mentorship system;
- interesting tasks and professional growth;
- a flexible discount on a mortgage loan, equal to 1/3 of the Central Bank's key rate;
- discount programs from Sber's partner companies (sanatorium and resort programs, taxi, mobile communication, and much more);
- corporate events in the office and off-site;
- the opportunity to receive a bonus by recommending a friend for a company vacancy;
- New Year's gifts for children;
- a corporate pension program for non-state pension provision (joint accumulation of employee and employer funds for retirement);
- financial assistance for the birth of children and other family circumstances.
Health Care:
- Voluntary Medical Insurance (VMI) from the first day of employment;
- VMI discounts for relatives;
- cashback up to 30% of the cost of your fitness membership;
- corporate rates at fitness centers;
- travel insurance policy;
- doctor consultations within telemedicine services;
Training:
- training at the SberLeasing training center and Sber's corporate university;
- distance learning on the HR platform "Puls";
- free electronic library;
- participation in conferences.
What needs to be done:
- Conduct interviews with customers to identify needs for improvements, clarify details on stated needs;
- Prepare business requirements, including for new functionality;
- Prepare test cases and participate in testing;
- Communicate with related teams to synchronize requirements and implementation timelines;
- Handle user requests, analyze incidents, prepare solutions and requirements for error correction.
We expect you to have:
- Experience in writing business requirements;
- Skill in describing business processes in BPMN notation;
- Ability to work with a database to search for information;
- Experience in handling user requests and analyzing incidents (Level 1-2);
- Ability to read integration message logs;
- Intermediate or advanced skill level with Excel (logical functions, matching).
