Position: Business Analyst (Requirements & Delivery) Company: INDEX Format: remote (Moscow time +/- 2 hours) Employment: full-time Income: 220,000 - 250,000 (net)

Hello everyone! Looking for a business analyst to join a product team that develops a high-load B2B communication platform (SMS/omnichannel). The role is about requirements and delivering tasks to the finish line: from a business or client request to specification, acceptance, and feature delivery.

💬 About the product: A communication platform for large clients (banks, enterprise). The solution is delivered as a product (vendor/platform) and is often customized for specific customers. The product has been on the market for a long time, changes are implemented carefully, and accuracy of wording and predictable delivery are important.

👨💻 What you will do: – Gather and clarify requirements from internal and external customers, formulate business goals and expected outcomes – Decompose requests, prioritize, define scope of work, constraints, risks – Prepare specifications: textual requirements, user stories/acceptance criteria, simple interface prototypes/schemas (no design) – Support development during the sprint: answer team questions, promptly clarify requirements – Accept implemented features based on acceptance criteria, prepare accompanying documentation, and deliver results to the customer – Maintain order in documentation and change history for tasks

☝️ What's important: – 2-3 years of experience in a role of business analyst / requirements analyst / project analyst (B2B/enterprise is a plus) – Strong skills in requirements gathering, decomposition, and written documentation – Ability to ask "why," clarify business goals, and propose solution options at the requirements level – Understanding of basic technical concepts (API, databases, integrations) to assess feasibility of requirements – High discipline in documentation: structure, versions, artifact storage – Comfortable communication with development and customers

🔧 How work is organized: Development team, Java/Go, high engineering culture, strict documentation standards.

❗️Important: the role is not about product data analysis (hypotheses, A/B tests, research) and not about designing DB/API/architecture. Focus is on requirements, communication, acceptance, and result delivery.

🏦 Conditions: – Remote work (Moscow time +/- 2 hours) – Employment with a Russian legal entity under the Labor Code of the Russian Federation (accredited IT company) – Paid vacation and sick leave – Equipment if needed – Considering candidates with the right to work and be employed under the Labor Code of the Russian Federation – Working in a team of two analysts, close interaction with development and customers – Stable enterprise product and clear delivery process