MegaFon
Client Analytics Manager
Work format: office (Moscow), hybrid/remote in the regions
☑️ Responsibilities
- Responsible for identifying and analyzing the reasons for customer churn / retention in the database
- Evaluate the impact of projects aimed at reducing churn: potential effects and post-analysis after launch
- Create tools (dashboards/reports) for tracking KPIs
☑️ Our requirements for candidates
- Analytical thinking: ability to structure information and identify patterns
- Willingness to work 5/2 in the office in Moscow (hybrid or remote work is possible in other regions)
- Data handling: confident SQL skills
- Visualization: experience with Power BI, Tableau, or similar tools
- Statistical analysis: basic knowledge of statistics and data analysis methods
- Programming: basic Python knowledge for data processing (desirable)
- Metrics: understanding of key product metrics and their interrelationships
- Documentation: ability to prepare technical specifications and analytical reports
- Communication skills: ability to clearly convey thoughts to the team and stakeholders
- Attention to detail: ability to notice small but important aspects
- Self-organization: ability to plan work and meet deadlines
- Proactivity: initiative in finding solutions and improvements
- Critical thinking: ability to analyze information and draw reasoned conclusions
- Stress resistance: ability to work in a multitasking environment and under tight deadlines
- Learnability: willingness to learn new tools and methodologies
Contacts: recruiter contact
