Jira Administrator

As a Jira Administrator, you will join the Infrastructure team to own and continuously improve Jira across the QIC digital hub. You’ll work closely with Product, Engineering, and QA teams to design scalable workflows, automate processes, and ensure Jira accurately reflects the way our teams build and deliver products.

About the company

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

About the position

As a Jira Administrator, you will join the Infrastructure team to own and continuously improve Jira across the QIC digital hub. You’ll work closely with Product, Engineering, and QA teams to design scalable workflows, automate processes, and ensure Jira accurately reflects the way our teams build and deliver products.

Responsibilities

• Own Jira configuration across product and support projects
• Configure and maintain workflows, issue types, screens, fields, and project settings
• Manage Jira automations, including task creation, assignments, notifications, and integrations
• Maintain process documentation in Confluence and keep it aligned with Jira configuration
• Support new teams and projects during onboarding to the existing Jira framework