Lead/Senior UX/UI Researcher

Why Uzum?

• Great opportunities — we are only 3 years old, but we are already market leaders in the country. If you are tired of being responsible for a very small part and want drive, new challenges, and growth — you can get all of this with us.
• Training and development — we support learning both within the company and outside (meetups, conferences, professional training, publications). We also help develop personal brands.
• Unique culture — we have retained the startup spirit, while already establishing mature processes. We are not a corporation with bureaucracy, but a community of people who love what they do.

What you will be doing:

• Collaborating with product and design teams to develop and test hypotheses.
• Conducting usability tests, in-depth interviews, and quantitative surveys.
• Presenting results to the teams.
• Maintaining a database of research results.
• Managing, training, and developing a team of 3 people.
• Supporting and improving current research processes.

Required experience and skills:

• UX/UI Researcher experience of 3+ years.
• Experience building an internal knowledge base and creating standardized product menus/templates for design and product teams.
• Proficiency in core product research frameworks, understanding their applicability and limitations. Experience conducting and analyzing in-depth interviews (Discovery) to identify users' true pain points, context, and mental models.
• Experience with quantitative research, from preparing tools to analyzing results.
• Ability to calibrate qualitative insights with quantitative data and form behavioral hypotheses.
• Experience managing a small team or experience in mentorship/coaching.

Work conditions:

• Competitive salary, relocation package.
• Work format — hybrid format in Tashkent.
• Official employment according to the Labor Code of Uzbekistan.
• Career development — there are opportunities for growth in both expert and managerial tracks.
• Team — 84% Senior level specialists. We are building a community of professionals.
• Voluntary Medical Insurance (DMS) and discount programs from partner companies.
• Personal brand development at conferences, meetups, and internal events.