Support System Administrator (Vladivostok)
Rossko is one of the largest distributors of auto parts in Russia and Kazakhstan. We have been on the market since 1997, have gone through all crises and the pandemic, and continue to grow steadily. The company employs over 13,000 people, with 290+ warehouses open in 125 cities. We cooperate with world brands (Bosch, LIQUI MOLY, etc.).
Responsibilities
You will be responsible for:
- Providing support, training, and consulting company employees on computer and software issues.
- Receiving and recording user requests in the ServiceDesk system, and monitoring the process of their resolution.
- Installing and configuring software.
- Setting up new workstations and migrating existing ones.
- Maintaining records of IT department equipment reception/issuance, and processing related documents (inflow/outflow).
- Purchasing and accounting for consumables for IT equipment.
- Maintaining records of licensed software.
- Conducting annual IT equipment inventory.
- Refilling cartridges.
- Searching for contractors, and monitoring the timeline and quality of work performed.
- Short business trips within the region are possible.
Requirements
The colleague we are looking for:
- Has at least 3 years of experience as a support system administrator.
- Proficient in Microsoft Windows at an administrator level, AD, DNS, TCP/IP, DHCP, VoIP.
- Has experience in configuring and connecting printers.
- Has experience in writing user instructions.
Will be a plus:
- Experience with Linux systems, PowerShell, or other scripting languages.
- Possession of MTCNA or higher certification.
Conditions
You can expect:
Comfort:
- Office-based work at: Vladivostok, Kar'ernaya 20a, building 24. There is a separate office.
- Full onboarding within 3 months.
- Work schedule: flexible start of the workday from 7:00 to 10:00, end of the workday from 15:00 to 19:00 with prior notice to the supervisor.
Care:
- We observe work-life balance.
- Voluntary medical insurance (DMS) after six months of employment.
Development:
- We pay for professional training, if desired and necessary.
- We value new ideas and consider every opinion, as we love to be technology innovators.
Additionally:
- We conduct a technical interview with the head of the department, decisions are made quickly.
- Salary is "white" (officially declared), employment from the first day.
- Discounts on company products.
- The atmosphere of trust and results are important to us.
