#vacancy #operations #COO #executive #healthtech #remote

Position: VP of Operations / COO / Head of Operations Company: MEDvidi Level: executive / head Work format: remote Employment type: B2B Location: worldwide

ABOUT THE COMPANY

🏢 MEDvidi is a fast-growing healthtech company delivering virtual care solutions across the United States. We operate in a highly regulated environment where clinical quality, operational excellence, and patient experience are critical.

TEAM

👥 You will work closely with the CEO, CMO/clinical leadership, Finance, Growth, Product & Engineering, and CX teams. You will also have access to an Executive Advisor for strategic guidance and mentorship.

KEY RESPONSIBILITIES

—Operational Leadership & Execution 💻 Own and scale day-to-day operations across clinical ops, patient experience, and internal workflows; 💻 Build and optimize scalable processes balancing speed, quality, cost, and compliance; 💻 Establish operating cadence: KPIs, dashboards, business reviews, and accountability frameworks; 💻 Drive a data-driven operational culture.

—CEO Partnership 💻 Act as the CEO’s right-hand, translating strategy into execution; 💻 Ensure cross-functional alignment and delivery of key initiatives; 💻 Identify risks early and drive resolution.

—Clinical & Regulatory Partnership 💻 Partner with clinical leadership to ensure safe, compliant, and scalable care delivery; 💻 Align operational systems with regulatory requirements and audit readiness.

—Financial & Performance Management 💻 Partner with Finance on unit economics, efficiency, and margin improvement; 💻 Own planning cycles: annual, quarterly, headcount, and budgeting; 💻 Link operational performance with financial outcomes.

—Systems, AI & Automation 💻 Build and improve operational systems and tooling; 💻 Partner with Product & Engineering to implement AI-driven workflows; 💻 Identify automation opportunities to improve efficiency.

—Problem Solving & Risk Management 💻 Analyze operational data to identify root causes and bottlenecks; 💻 Lead structured problem-solving and implement long-term solutions; 💻 Proactively manage operational and regulatory risks.

—Team & Org Development 💻 Build and lead high-performing operational teams; 💻 Hire, develop, and manage leaders; 💻 Define roles, ownership, and decision-making processes.

REQUIREMENTS

—Experience 📌 12–18 years in operations leadership roles; 📌 Experience in healthtech, virtual care, or regulated healthcare environments; 📌 Proven track record of scaling operations in growth-stage companies; 📌 Strong understanding of unit economics and operational efficiency;

—Leadership & Mindset 📌 Builder mindset with ability to operate in ambiguity; 📌 Hands-on leader combining strategy and execution; 📌 Strong analytical and problem-solving skills; 📌 Excellent communication and stakeholder management;

—Nice to Have 📌 Experience with MSO / PC structures; 📌 Experience in virtual or hybrid care models; 📌 Experience with AI-driven or automated operational systems.

WHAT WE OFFER

✅ Health insurance after probation period; ✅ Sports compensation; ✅ Remote work on a B2B basis; ✅ 19 working days of paid vacation per year; ✅ Paid sick leave; ✅ Gifts for employees on special occasions; ✅ Career growth opportunities; ✅ Individual English lessons; ✅ Full ownership of operational strategy at a scaling-stage company; ✅ Opportunity to work on AI-driven products in a real healthcare environment; ✅ Strong team and high level of impact on the business; ✅ Direct collaboration with the CEO and participation in strategic decision-making.

For applications, please contact 👉🏼 @SmartIt_recruiter