We are an international IT company specializing in the development of innovative software products. Due to scaling, we are looking for an Account / Customer Success Manager (CSM) with knowledge of the English language.

Responsibilities: • Conducting briefings and documenting client requirements; • Distributing tasks, monitoring their completion, and controlling deadlines; • Ensuring quality control: task acceptance, functionality testing; • Conducting negotiations and maintaining communication with the client.

Candidate Requirements: • Experience as an Account Manager or Customer Success Manager; • Experience in the iGaming industry; • English language proficiency at C1 level, Russian is native; • Experience with Jira, Confluence; • Understanding of IT development processes or a desire to learn them quickly; • Ability to handle a large volume of incoming information; • Ability to structure information and clearly formulate tasks; • Proficiency in Arabic/French/Turkish at B2+ level is a plus.

Working Conditions: • Remote format, work from anywhere in the world; • Full-time, working according to GMT +3 time zone; • Enthusiastic team, interesting and diverse tasks; • Opportunity to influence product development; • Voluntary medical insurance payment, sports subscription compensation; • Corporate discounts on professional training; • Opportunity to take 3 days off per year, 28 days of vacation; • Atmosphere of flexibility, trust, and transparency; • Various payment methods: rubles, dollars, USDT.

📝 Send CV: @bcraft_hr