Company: MobileUp
Cities: Moscow, Saint Petersburg, Yekaterinburg
Employment: full-time
Format: remote possible
About the company and team
Hi!
We are looking for an Account Manager who will become the link between clients, specialists, and the team.
Your responsibilities will include:
- Processing incoming requests, ensuring prompt provision of necessary specialists for projects;
- Active search for potential clients and partners: initiating contacts with potential clients and partners, presenting the company and its services, as well as negotiating possible cooperation
- Developing client relationships;
- Working in the CRM system (Bitrix): regularly updating information about contacts, deals, requests, and other important points;
- Supporting specialists on projects: ensuring effective communication between specialists and clients, conflict management, problem-solving;
- Preparing closing documents and agreeing on project hours: coordinating the document approval process between parties and their timely conclusion and signing;
- Supporting the manager in carrying out current tasks and achieving goals.
What we expect from the candidate:
- At least 6 months as an Account Manager, Development Manager, or in a similar position, preferably in IT outsourcing. (We can consider candidates without experience);
- Excellent communication and negotiation skills, ability to build long-term relationships with clients;
- Ability to analyze data and use it to improve processes and client service.
It would be great if you:
- Have worked in positions related to communicating with people;
- Are responsible, motivated, ready to respond quickly to tasks and absorb experience.
Will be a plus:
- Understanding of IT Terminology, IT specifics;
- Higher education in Communications, Psychology, Management, etc.
We offer:
- Full remote cooperation;
- Interesting projects and non-trivial tasks;
- Absence of meaningless bureaucracy and excessive formalism.
If you are ready for a great experience - we are waiting for your application.
