Salary: €2000-2500
Who we are looking for:
- 1 year of experience in collections, debt recovery, credit sales, or call center will be an advantage.
- Team management experience: supervisor, team lead, or senior operator.
- Spanish at B1 level — you will listen to calls and evaluate how the operator conducts the dialogue.
- Understanding the logic of the collections department's work and what its metrics consist of.
- Proficient Excel / Google Sheets: formulas, pivot tables, working with data exports.
- Analytical thinking and the ability to make decisions based on numbers, not intuition.
Will be an advantage:
Experience in fintech, micro-lending, or bank debt collection.
Coaching and mini-training skills.
Experience with different stages of debt collection (early / late collections).
Understanding of debtor behavior patterns and negotiation techniques.
We are an international fintech company, operating since 2025 in Spain.
What we offer:
- Competitive salary at the level of __, with the possibility of growth depending on your contribution to KPI achievement.
- Opportunity to work both locally in Spain and remotely.
We invite experienced specialists to join our team for these positions: