About The Company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

About The Role

We’re hiring a Director of Product Growth to own and scale Cleo’s users and revenue metrics.

This is a leadership role with full accountability for subscriber revenue and unit economics. You will own the subscriber P&L and drive growth across the entire lifecycle — acquisition, conversion, monetisation, and retention.

You will work closely with Growth Marketing, Commercial, Strategic Finance, and Product teams to ensure we grow both fast and sustainably.

Key Responsibilities

• Subscriber P&L Ownership
  • Full accountability for subscriber revenue, contribution margin, and LTV.
  • Optimising pricing, packaging, paywalls, and monetisation strategy.
  • Improving conversion and long-term retention performance.
  • Balancing growth velocity with capital efficiency.
• Growth Strategy & Lifecycle Optimisation
  • Together with Director of Growth Marketing, build and evolve Cleo’s end-to-end growth strategy to hit our ambitious growth targets.
  • Translate ARR and LTV/CAC targets into clear product priorities.
  • Partner with Commercial and Growth Marketing to align acquisition and downstream monetisation.
  • Drive holistic, reproducible lifecycle thinking — not siloed optimization or one-off growth tactics that can’t scale.
• Organisational Leadership
  • Directly manage leaders and product managers within the Growth Pillar: Head of Pricing & Packaging, Product Design Manager, Product Managers.
  • Work with pillar leadership/functional managers to:
    • Design and evolve the team structure for scale.
    • Raise performance standards across the pillar.
    • Drive focus, clarity, and accountability.
    • Make disciplined investment and headcount decisions.
• Execution & Velocity
  • Strengthen experimentation and decision-making frameworks.
  • Increase shipping speed and execution intensity.
  • Remove blockers and drive momentum across teams.
  • Ensure product decisions are commercially grounded.

What We’re Looking For

• Several years of experience in product or growth roles in a fast growing company. You have a background in product, analytics, or other highly analytical roles.
• Strong commercial and analytical acumen, with deep understanding of subscription economics, LTV/CAC, and growth loops / models. You can build a financial and opportunity sizing model independently.
• Proven product leadership experience, owning roadmaps and driving experimentation that materially moved revenue or retention.
• Experience leading and building high-performing teams
• Track record of driving revenue growth, preferably in a subscription or recurring revenue business.
• Strong cross-functional operator, able to align product, engineering, marketing, and commercial teams around shared economic outcomes.
• High standards and execution intensity — you move fast, raise the bar, and push for excellence.
• Resilient and ownership-driven, comfortable operating under ambitious targets with full accountability. You are willing to go above and beyond to make things happen (nothing is not your problem).
• Growth design or UX depth: you are an expert on UX best practices and have had strong track records of utilising these in successful experiments.
• Exposure to and understanding of ML-powered products: you know when ML can drive growth or have experience in applying ML to drive personalisation and uplift/incrementality.
• SQL skills: you can write queries to unblock yourself

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.

Other Benefits

• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme