Communications Project Manager

Responsibilities:

• Launching and managing the implementation of the communication strategy, monitoring its effectiveness and making real-time adjustments
• Defining channels, tone, key messages for different audiences (guests, partners, internal teams)
• Auditing current communications, optimizing and implementing new communication tools (chatbots, newsletters, dashboards, internal portals, visual cues on-site)
• Organizing and conducting training sessions for teams (administrators, managers, partners) on working with new communication standards
• Creating simple and clear guides, checklists, communication scenarios for various work situations
• Controlling and monitoring the level of understanding and application of standards by employees and partners in their daily work (conducting surveys, tests, "Mystery Guest" program), collecting feedback and preparing reports with identified areas for growth
• Fostering a culture of open and friendly internal communication
• Coordinating the work of cross-functional teams
• Developing and managing special projects (concept, implementation plan, functional and technical requirements, reports)
• Preparing analytical materials for management, maintaining document flow and business correspondence, preparing responses to inquiries from state and regional authorities and citizens.

Requirements:

• At least 3 years of experience in a similar position
• Higher education
• Mandatory experience in managing projects from start to finish (from idea to implementation, including partner interaction)
• Experience with electronic document management systems (1C, MosEDO)
• Developed communication skills, successful experience in negotiations and agreements
• Successful experience interacting with government agencies
• Responsibility, initiative, developed leadership qualities, ability to successfully work in a multitasking environment

Conditions:

• 5/2 work schedule: Monday-Thursday from 09:00 to 18:00, Friday - until 16:45
• Work on the territory of a landmark and specially protected natural area in a stable state and rapidly developing company
• Official employment in full compliance with the Labor Code of the Russian Federation, stable salary
• Extended social package
• Voluntary medical insurance package after 6 months of work
• Benefits for visiting museums, exhibitions, cafes and restaurants on the territory of VDNKh
• Discounts from partner organizations
• Opportunity to participate in interesting and important Exhibition projects