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11 days ago
Grade
Lead
Work format
Remote
English level
B1, intermediate
An email or a Telegram message to the recruiter
Vacancy: VIP Team Lead | iGaming | Tier 1 🎰️️️️️️ 🔥️️️️️️
We are looking for an experienced VIP Team Lead to shape our high-value customer strategy, scale VIP operations, and lead a dedicated team at our fast-growing iGaming startup. Founded by industry professionals with deep domain expertise and strong networks.
• Define VIP tiers and reward programs; partner with CRM/Marketing to launch targeted campaigns that maximize LTV and hit revenue goals • Oversee white-glove service standards, resolve complex escalations, and drive retention using data-driven insights and promo optimization • Recruit talent, establish clear KPIs and career paths, and build an accountable, results-driven team • Bridge VIP operations with Tech and Marketing, run market benchmarks, and deliver long-term growth initiatives
✔️ Required Experience: • Proven track record in a similar leadership role within the iGaming sector • Strong understanding of Tier-1 iGaming markets and customer dynamics • Exceptional team management, organizational, and strategic planning skills • Ability to analyze metrics, build reports, and make data-informed decisions • English proficiency at B1+ or higher
• Work in an international Tier-1 iGaming environment • Remote format with flexible schedule • Competitive compensation and performance bonuses • Opportunity to shape global marketing strategy and scale a Tier-1 product
Vacancy: VIP Team Lead | iGaming | Tier 1 🎰️️️️️️ 🔥️️️️️️
We are looking for an experienced VIP Team Lead to shape our high-value customer strategy, scale VIP operations, and lead a dedicated team at our fast-growing iGaming startup. Founded by industry professionals with deep domain expertise and strong networks.
🌐 Responsibilities:
• Define VIP tiers and reward programs; partner with CRM/Marketing to launch targeted campaigns that maximize LTV and hit revenue goals. • Oversee white-glove service standards, resolve complex escalations, and drive retention using data-driven insights and promo optimization. • Recruit talent, establish clear KPIs and career paths, and build an accountable, results-driven team. • Bridge VIP operations with Tech and Marketing, run market benchmarks, and deliver long-term growth initiatives.
✔️ Required Experience: • Proven track record in a similar leadership role within the iGaming sector. • Strong understanding of Tier-1 iGaming markets and customer dynamics. • Exceptional team management, organizational, and strategic planning skills. • Ability to analyze metrics, build reports, and make data-informed decisions. • English proficiency at B1+ or higher.
🤝Why Join:
• Work in an international Tier-1 iGaming environment. • Remote format with flexible schedule. • Competitive compensation and performance bonuses. • Opportunity to shape global marketing strategy and scale a Tier-1 product.
💌 Drop your CV on Telegram
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