Job Description

This is a remote position.

We are seeking a skilled and experienced Project Manager with a strong background in project management and business analysis to join our team. In this role, you will collaborate closely with business stakeholders from the USA/CA/UK/EU markets to develop cost-effective and impactful software solutions in the education domain, ensuring alignment with their objectives and strategic goals.

Responsibilities:

• Act as the main point of contact for stakeholders, fostering strong communication and collaboration;
• Elicit, analyse, and refine business and technical requirements for project success;
• Develop comprehensive project plans, release roadmaps, and prioritise tasks based on business goals and needs;
• Resolve customer queries and product or service problems by clarifying the customer's complaint;
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
• Manage team workload and coordinate internal resources for optimal project delivery;
• Plan, monitor, and adjust project activities as needed for successful execution;
• Lead and guide team activities within an agile framework;
• Oversee project delivery, ensuring deadlines, costs, and quality are met;
• Drive process optimisation initiatives using AI tools on a daily basis to improve team productivity, automate routine operations, and enhance documentation quality.

Requirements

To excel in this role, you will need:

• At least 4 years of experience in a relevant position in outsourcing projects;
• Demonstrated ability to perform market and competitor analysis, requirement analysis, road-mapping, and feature prioritisation;
• Strong critical thinking and problem-solving skills to analyze business needs and propose effective solutions;