Key Responsibilities

• Coordinate daily operations to ensure the seamless execution of internal processes
• Serve as a central communication hub between customer service, sales, logistics, and the administrative team
• Manage order processing flows, documentation, and internal system updates
• Support operational planning and the implementation of company projects
• Monitor order status, delivery timelines, and promptly resolve emerging issues
• Prepare operational reports and support management decision-making
• Contribute to process improvement and optimization of internal workflows
• Coordinate interactions with suppliers, logistics providers, and external partners in EU markets
• Perform administrative and operational tasks, including reporting and data management
• Ensure compliance with internal company procedures and standards

Mandatory Requirements

• Proficiency in Ukrainian and/or Russian
• Experience in administration, operations, or business process management
• Good understanding of operational processes and customer lifecycle management
• Strong organizational skills, ability to manage multiple tasks, priorities, and deadlines simultaneously
• Excellent communication skills and ability to effectively interact with different departments and external partners
• Attention to detail and problem-solving skills
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems
• Diploma in Organizational Management and Administration or equivalent qualification
• Valid Maltese driving license
• Experience working in an operational environment within the EU

Will be an advantage

• Knowledge of the Maltese business environment
• Previous experience living or working in Malta

We offer

• Stable full-time employment in an international company
• Opportunities for career growth and exposure to various operational areas
• Access to EU market operations, logistics coordination, and cross-functional business processes
• Multicultural and dynamic work environment