Periodika** is a service for printing photobooks and other products for preserving family stories.
We are looking for an Operations Manager to help us keep the entire physical product loop under control: production, materials, contractors, quality, and logistics.
This role is for someone who enjoys diving into complex processes, bringing order, and driving tasks to completion. You don't need to wait for detailed instructions — it's important to be able to gather information yourself, find solutions, involve the right people, and monitor the results.
What you'll be doing
- Coordinate production — be the main point of contact between Periodika and production sites, monitor deadlines, quality, and resolve emerging issues.
- Manage materials and inventory — track stock levels, forecast needs, plan purchases and production considering sales and seasonality.
- Be responsible for product quality — analyze defects and claims, identify systemic causes of problems, and drive corrective actions to completion.
- Work with contractors — search for and compare manufacturers, negotiate terms, control quality, deadlines, and costs.
- Launch new physical products — transform marketing and team ideas into clear technical specifications, find solutions for materials and production, calculate budgets, and bring projects to the finished product.
- Control logistics — track order movement, resolve issues with carriers, work with losses and damages, and establish claim handling processes.
- Improve operational economics — analyze expenses, look for opportunities to reduce costs and optimize contractor agreements.
- Bring order to operational processes — create clear spreadsheets, checklists, and work rules where manual actions and uncertainty currently exist.
What's important to us
We need a person who:
- quickly understands new and unfamiliar processes;
- can independently make decisions and set priorities;
- doesn't wait for instructions for every step;
- can ask the right questions and quickly find missing information;
- doesn't just pass problems on but proposes solutions;
- can simultaneously handle several diverse tasks;
- is attentive to deadlines, agreements, and figures;
- can persistently and constructively work with contractors;
- notices risks before they turn into problems;
- enjoys turning chaotic recurring processes into clear algorithms, templates, and instructions;
- remains calm with tasks that cannot be fully foreseen in advance;
- is interested in the product and the quality of the customer experience.
A love for stationery and books will be a big plus.
Experience and skills
Will be important:
- experience in operational management, procurement, production, logistics, physical product management, or project management;
- confident command of Excel or Google Sheets;
- ability to work with large spreadsheets, formulas, pivot tables, and forecasts;
- experience in searching for, evaluating, and managing contractors;
- negotiation skills for price, deadlines, and terms;
- ability to calculate the cost and economics of a production project;
- ability to clearly document decisions and statuses in writing.
Will be a plus:
- experience in printing, publishing, packaging production, merchandise, or goods;
- experience in inventory management and seasonal planning;
- understanding of logistics and contractor documentation flow;
- experience launching physical products in small runs;
- experience building processes from scratch;
- experience working with contracts and preparing claims.
Who this role is not suitable for
- A person who is only comfortable working according to a pre-written instruction.
- Someone who takes a long time to think and postpones decisions until the next meeting.
- Someone who considers passing on information to be sufficient results.
- A person who dislikes spreadsheets, calculations, and working with details.
- Someone who avoids difficult negotiations with contractors.
- A person who requires a supervisor for constant priority setting.
- Someone who explains delays by external circumstances but does not offer a solution.
Work format
Office, 5/2, in case of emergency situations – be available and coordinate the solution (they occur rarely).
Travel to production once or twice a month (30 minutes from the office).
Why this role might be interesting
You won't just be a coordinator between departments here. You will have real responsibility for how Periodika's product is physically created and delivered.
You will be able to influence production, quality, costs, contractors, and the launch of new products — and see the direct results of your work.
What we offer
- A brand loved by clients and the professional community.
- An emotional product with great potential for repeat purchases.
- Freedom to suggest, debate, test, and change.
- A team that loves good ideas and is ready to implement them.
- Work in a beautiful office in Moscow on Kuznetsky Most.
- The opportunity to print photobooks for free several times a month.
