UX Editor
Company: Avito
Location: Saint Petersburg, hybrid
Join the Avito team for the position of "UX Editor" in Saint Petersburg. Work in a strong team, flexible schedule, extended health insurance, high salaries, career growth, and real contribution to the product. We create technology for millions of users!
You will be responsible for:
- diving into the specifics of the project: understanding the user journey, finding corner cases, and building CJMs;
- participating in automation for your topics: preparing scripts for chatbots together with a business analyst;
- writing simple and clear templates for the support service;
- analyzing user inquiries and sharing feedback with stakeholders;
- ensuring that texts comply with editorial policy and the required tone of voice;
- communicating a lot with colleagues from other departments, especially product managers, business analysts, and lawyers.
We expect that you:
- have at least two years of experience in the role of a UX editor;
- have already worked in an IT company and understand how a product is developed;
- have participated in project activities;
- have written articles for the Help section or internal knowledge base;
- can look at a scenario from a high level and prepare a CJM based on it;
- know how to work with reports in BI or Redash;
- know how to maintain tone of voice;
- know how to organize workflow: prioritize tasks, consider risks, and monitor deadlines;
- know how to build communication within the team and with related departments;
- are ready for frequent changes, new processes, and the dynamics of an IT company.
It would be great if you:
- have developed scenarios and scripts for chatbots.
Working with us means:
- official employment from the first working day;
- salary based on interview results, besides the base salary there is a quarterly KPI bonus;
- extended voluntary health insurance policy including dentistry, life insurance, travel insurance;
- work schedule 5/2, usually from 9 a.m. to 6 p.m. or from 10 a.m. to 7 p.m.;
- hybrid schedule for Moscow, Saint Petersburg, Kazan, and Samara or remote for other regions of Russia;
- opportunities for professional development and training: a mentor and a clear development map, online and offline training, access to corporate libraries and courses;
- gym, functional training, discounts on goods and services from partners;
- corporate events and team-building activities;
- offices in cities of presence (Moscow, Saint Petersburg, Samara, Kazan): panoramic view of the city center, massage chairs, a console with The Witcher and other computer games.
