Head of Operations | Operations Lead

📍Within a large holding company, a new product is being launched in the US market | Work format: remote

What is important to understand about the role: → Experience with the US market is critically important. → BPO, shared services, operationally intensive environments are your background → You built operational infrastructure from scratch, not supported an existing one → You can speak confidently with clients at the level of operations directors of large companies → Builder mindset — you create, not just manage Service lines: CX, back office, IT support, accounting, medical billing, creative operations.