MEDvidi is an AI-powered mental healthcare platform setting a new standard for safe, effective, and scalable psychiatric care in the United States. We combine licensed providers with proprietary AI tools to deliver consistent, outcomes-driven treatment for conditions like ADHD, anxiety, depression, and more. MEDvidi's technology automates charting, follow-ups, and treatment planning, freeing providers to focus on patient care while improving efficiency and clinical quality.

We're looking for a People Operations Specialist to take full ownership of the provider (clinician) lifecycle: preboarding, onboarding, document coordination, and offboarding. You'll join the Business Operations team, working hand-in-hand with our Senior HR Ops Specialist on shared workflows, with close collaboration across Finance, Legal, and Clinical Operations.

Why this role

• Real ownership from day one: you own the full provider lifecycle (preboarding → onboarding → offboarding) and your work directly determines whether providers have a smooth start and a clean exit.
• Direct line to business impact: onboarding speed and quality directly affect how fast providers begin seeing patients and generating revenue; the importance of this function is recognized at C-level.
• Shape the process, don't just run it: we're actively restructuring ownership of onboarding/offboarding, and we explicitly welcome spotting inefficiencies and building automation (Notion, Zapier) rather than following a fixed script.

Responsibilities

• Own end-to-end preboarding and onboarding for new providers: post-offer communication, document collection, checklist tracking, system setup coordination, Notion onboarding projects, welcome meetings, etc.
• Manage provider offboarding workflows: documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations.
• Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status) to support decision-making by the Operations Manager.