Team:** G&A Location: Almaty, Kazakhstan Employment type: FullTime

WHY WORK AT HIGGSFIELD AI?

Higgsfield AI builds AI-powered video and image creation tools, with a $700M annual revenue run rate. Our platform serves more than 30 million users worldwide, delivers approximately 6 million generations daily, and powers visual production for 390 Fortune 500 companies.

We’re pushing the boundaries of AI-powered video creation and the next generation of creative tools. Join a team with direct impact on the future of AI-native experiences, in a company setting a new pace for the industry.

ABOUT THE ROLE

We’re looking for an IT Engineer to manage and improve the company’s internal IT systems: laptops, accounts and access, endpoint security, email, corporate SaaS, and the office network. A large part of our engineering and operations team is based in Almaty, and this role supports the internal systems and tools they rely on every day.

A substantial part of the role involves handling and resolving employee requests. We’re looking for someone who can work independently, identify recurring issues, and address their root causes. The core stack is already in place: you’ll keep it reliable and well maintained, and improve systems and processes where it makes a practical difference.

You’ll work alongside Security, Infrastructure, and People Ops, with the autonomy to make most decisions within your area of responsibility.

WHAT YOU’LL WORK ON

• Manage the device fleet through a cross-platform MDM platform, with most devices running macOS. Administer Apple’s business enrollment and app distribution tools, maintain configuration and compliance policies, establish rollout standards, and keep the hardware inventory accurate.
• Maintain endpoint security, including encryption, OS security baselines, agent health, and reporting on coverage. Participate in testing and rollout as we transition from our current endpoint agents to a new solution.