Service Operations Administrator - Israel (Intern position)

Job Title: Service Operations Administrator - Israel (Intern position) Location: Israel- Petah Tikva

Your mission

Responsibilities: 1. Back Office and Administrative Support Providing administrative support to the service team, including coordination, follow-up on open tasks, documentation, reports, and maintaining accurate records according to internal procedure.

2. Issue Routing and Follow Identifying system alerts, routing them to the relevant internal expert, and following up to ensure issues are handled and closed in a timely manner. You do not fix technical problems; you manage the flow.

3. Scheduling & Coordination: Managing calendars, maintenance activities, deadlines, and internal scheduling to ensure tasks are completed on time and properly coordinated.

4. Data & System Monitoring Collecting and reviewing operational data from Energy Storage System plants, monitoring system performance, and identifying irregularities to ensure accurate documentation and follow-up.

Your profile

We are looking for a highly organized and detail-oriented Intern to join our Operation & Maintenance team at Sungrow Israel.

This is a full time back office intern position focused on computer-based work, supporting the daily operations of the team, including CRM and service request management, scheduling and coordination of field activities, documentation, reporting, and administrative support for our Energy Storage System projects.

The role requires strong organizational skills, ownership, and the ability to manage multiple tasks and interfaces simultaneously while ensuring smooth operational flow behind the scenes.

Ideal Candidate A person who enjoys administrative and structured work, loves organizing information, thrives on accuracy, and finds satisfaction in keeping processes flowing. Someone analytical, responsive, dependable, and comfortable working with data and multiple systems.

Proficiency in Hebrew and English at a minimum of C1 level is required.

Your Profile • Strong organizational skills and high attention to detail • Ability to manage and prioritize multiple tasks simultaneously • Ability to independently lead tasks once trained • High responsibility and reliability in data entry and process tracking • Proficiency in Excel, including handling large datasets • Experience with information systems, scheduling tools, or workflow platforms • Advantage, familiarity with Monday.com (boards, tasks, workflows) • Strong communication skills and teamwork ability • Passion for structured, administrative, and behind the scenes operational work • Curiosity and willingness to understand the full project picture

Why us?

The true topic for this decade Is RENEWABLE ENERGY!

Why Sungrow Israel?

• Industry Leadership: Be part of a company that’s driving the future of renewable energy and shaping a more sustainable world.
• Exceptional Work Environment: Collaborate with top professionals in a supportive and dynamic culture.
• Excellent Terms and Conditions: We offer competitive compensation packages and outstanding benefits that rank among the best in the industry.
• Growth Opportunities: From career development to skill-building, Sungrow Israel provides the tools and support you need to succeed.

We’re proud of the culture we’ve built, where innovation meets opportunity, and we’d love for you to be part. Join us in shaping and revolutionizing the renewable energy landscape and be a part of the journey in delivering successful projects, contributing to our organizational growth. Apply now to contribute to our success and become an integral part of our global team.