Sales Team Lead

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

The Opportunity

This role is for an experienced SaaS Sales Team Leader with SaaS sales experience and a proven track record of leading high-performing teams and driving new business across SMB and Mid-market clients. You will lead sales strategy, coach and develop talent, build a high-performance culture, and drive a predictable pipeline while strengthening customer relationships and improving sales execution. Success in this role requires strong people leadership, strategic thinking, commercial acumen, relationship building, accountability, and pipeline management—ultimately leading from the front and empowering the team to win.

Job Description

• Handling overall responsibility for managing the sales, achieve growth and hitting/exceeding annual sales target
• Thoroughly understand clients’ industry, current state, and positioning in order to match client needs & expectations with client centric solutions using our broad range of products. The ideal candidate helps our client on the path to omnichannel personalization & digital growth
• Identify emerging opportunities and market shifts while being fully aware of new products and state of competition
• Continuously nurture current and prospective client with helpful industry knowledge & exciting news that will help them and us to succeed together
• Develop and implement new sales initiatives, strategies and programs to identify, approach, and close key customers
• Effectively communicate the value proposition through proposals and presentations
• Provide on-the-ground support for sales associates as they generate leads
• Providing feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
• Effectively manage the country’s pipeline to forecast & realize revenue to meet targets for presentation & accountability to management.

What we expect from you

• A university degree in Business, Marketing, or related fields. Previous experience with travel, ecommerce and retail industries are a big plus!
• Minimum 3 years of sales management experience. Knowledge of Digital Marketing is a plus!
• Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level
• Extensive portfolio of Digital, SEO and SEM agencies
• Proven oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world!
• Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients
• Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our around the clock support
• Superior project and time management skills. And a keen eye for detail!
• Passion for testing, measuring and improving outreach and follow up effectiveness
• The ability and flexibility to work in a fast-paced startup environment as well as high emotional intelligence

While we are conquering the world, we are offering you:

• a chance to work in an international, diverse, and inclusive environment,
• access and opportunity to gain a limitless network all over the globe,
• a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
• to be part of an industry that’s shaping the future of customer experiences
• competitive compensation packages,
• access to many hard and soft skills pieces of training to help you improve and challenge yourself,
• weekly training on our Sales University where we host industry leaders,
• access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge,
• space to share your skills, and even deliver pieces of training and workshops if you wish. Sharing is caring!
• the infamous team activities that are bursting with fun,
• no Dress Code!

Was this position made for you? So let’s talk! We’re curious bugs and can’t wait to get to know you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.