About the company

Accounting, business reporting, tax compliance, company formation, and visa support in the UAE. We strip away the complexity and handle your books, taxes, reports, and key setup paperwork in a way you’ll actually understand.

Business Development Manager — open

Full-time (8 hours/day)

Position Purpose

The Business Development Manager is responsible for converting inbound and outbound leads into clients, retaining and renewing existing clients (agreement renewals/upsells), maintaining a high-quality sales pipeline, continuously improving the sales process, and implementing automation that increases sales efficiency.

Key Responsibilities

1. Client Communication & Sales
   • Communicate with potential clients via email, phone, WhatsApp, Telegram and video calls.
   • Identify customer needs and recommend the most suitable services.
   • Conduct discovery calls and qualify leads.
   • Schedule meetings with senior consultants where necessary.
   • Prepare commercial offers and follow up until the deal is closed.
   • Maintain long-term relationships with prospects.
2. CRM Management
   • Process all incoming leads in the CRM.
   • Ensure every lead is assigned, updated and moved through the pipeline.
   • Keep customer information complete and accurate.
   • Create tasks and reminders.
   • Monitor response time SLA.
3. Sales Process & Analytics
   • Monitor sales funnel performance.
   • Analyze conversion rates at every stage.
   • Identify bottlenecks in the sales process.
   • Prepare weekly reports with recommendations.
   • Sugest improvements to increase conversion.