MegaFon invites Product Manager for Voice and Media Services Development to join our team.
What you will be doing:
- Ensure the launch of the Virtual PBX product for large B2B clients.
- Implement and develop processes for user authorization, onboarding, and support for the product.
- Develop a framework of commercial and product metrics for product success.
- Develop a plan to achieve the established metrics and goals.
- Integrate the product into the incentive program and goal-setting scheme.
- Ensure promotion of the service within the company and on the external market.
- Conduct market and competitor research.
- Manage customer experience quality, evaluate the customer journey, and identify areas for improvement.
- Formulate hypotheses and test them based on data.
- Develop a service development plan and commercial expectations for the future.
- Develop a positioning and promotion strategy.
- Interact with related departments to achieve the best results.
- Share expertise on the service, its functionalities, implementation specifics, sales technology, and competitive advantages.
What you need for this:
- Higher education in Economics/Management/Marketing/Sociology/Technical fields related to communications.
- Knowledge and ability to apply key marketing concepts: LTV, Price, Target Audience, GM, LTV, CJM, ARPC, NPS, GM, market share, product launch stages.
- 3+ years of experience in the specified fields or telecommunications.
- Knowledge of regulatory acts in the field of communication services provision, as well as the basic technical principles and commercial conditions for providing communication services.
- Willingness to work in the office 5 days a week from 9 am to 6 pm in Moscow (no remote or hybrid work).
- Significant advantages will be:
- Experience launching new products to market.
- Experience in product marketing or project management.
- Public speaking skills.
- Experience preparing promotional materials and writing articles.
