Dynamically developing aparthotel chain ARTSTUDIO, managed by RBI PM, is looking for an Operations Director.

They are seeking a system manager who can transform the aparthotel chain into a unified, manageable business with transparent economics, standards, and sustainable profitability.

Responsibilities:

Network Management and Business Systematization:

• Implementation of a unified management model for the aparthotel chain
• Centralization of key business processes
• Ensuring the operation of facilities as a single system with comparable analytics
• Establishing network manageability through indicators and reporting

Finance and Reporting:

• Implementation of a unified financial reporting system (P&L, revenue/expense structure)
• Monitoring key performance indicators (ADR, OCC, RevPAR, GOP)
• Ensuring economic transparency for owners
• Controlling budget execution and increasing operational margins

Working with Owners (Investors):

• Building a unified communication system with owners of the room stock
• Ensuring regular and transparent profitability reporting
• Managing investor expectations
• Controlling the timeliness of income payments
• Reducing conflict situations and increasing the level of trust

Standardization and Quality:

• Development and implementation of unified SOPs across all network facilities
• Formation of unified service and operational standards
• Implementation of quality checklists and an internal audit system
• Ensuring the independence of processes from individuals

Additional Services and Revenue:

• Development of an additional services system as a profit center
• Formation of a unified ancillary revenue matrix
• Analysis of service profitability and optimization of the product portfolio
• Growth in the share of additional revenue

Cost Control and Optimization:

• Analysis and optimization of OPEX structure
• Implementation of cost standards
• Centralization of procurement and work with contractors
• Payroll control
• Reduction of unit costs per room

Facility Launch and Development:

• Participation in projects at the design stage (operational logic)
• Formation of the operational model for new facilities
• Launching teams and processes
• Bringing facilities to stable performance levels
• Integration of new hotels into the unified network system

Corporate Culture and Management:

• Communication of the management company's mission and values
• Formation of management discipline
• Development of the team of facility managers
• Implementation of a culture of accountability for results

Requirements:

• Minimum 5 years of experience in managing a hotel / aparthotel chain is mandatory
• Understanding of the extended stay model
• Deep understanding of finance (P&L, cash flow)
• Experience in implementing standards and centralized reporting
• Experience working with investors
• Strong management skills

Conditions:

Salary: base + KPI / RUB / Schedule: 5/2 / Employment according to the Labor Code of the Russian Federation / Official salary / Opportunity to influence network development / Work with a scalable product

Please state your salary expectations in your cover letter or resume.