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ИТ-Холдинг Т1
Murmansk, Russia2 months ago
92,000 RUB
per month
Reach out directly about this role
Grade
Middle
Work Format
Onsite
Employment
Full-time
By country
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First place among leading Russian ICT companies in the RAEX 2023 ranking;
We are growing rapidly, scaling up, and looking for new specialists to join our team!
We provide a full cycle of technical support: from user consulting to remote control of office equipment and server hardware, monitoring business applications, and analyzing incidents and failures. We already have over 700 contracts in the public and financial sectors, retail, telecom, manufacturing companies, transport, and logistics.
Ready for a traveling nature of work, including trips to regions;
Knows PC structure, ability to diagnose and fix malfunctions;
Ready to learn and develop in this profession.
Experience as a technical support engineer or service engineer will be a significant advantage.
Providing technical support for client terminal equipment;
Conducting expert assessments of terminal equipment and preparing conclusions on the equipment's condition.
Configuring and providing technical support for 3-in-1 equipment
Technical support for customer users
Configuring and supporting customer "specialized" and standard software in accordance with the regulations and instructions adopted by each customer
Performing scheduled maintenance
Work according to customer specifications
Project work at the customer's site
On-site technical support
We offer employees:
Work in an accredited IT company;
Training and a mentorship system during the adaptation period;
A continuously operating internal technical support line and access to a knowledge base;
Developed corporate culture and tech vibe;
Benefits cafeteria (choice of benefit program + VHI);
Corporate merchandise;
Discounts at partner companies;
Compensation for transportation expenses (fuel, transport cards, fuel cards).
