Company: IT Holding T1
Location: Saint Petersburg
Employment: Full-time
Salary: 62,000–70,000 ₽ per month
Qualification: Junior
Specialization: Technical Support Engineer
Skills
- Windows Administration
- Linux
- PC Repair and Maintenance
- Hardware Configuration and Setup
- Office Equipment Installation and Maintenance
- Technical Support
About the Company and Team
Creating Technologies, Defining the Future
- T1 is one of the leaders in the IT industry
- Our partners are leading manufacturers and developers. Together, we implement projects of any complexity for key economic sectors
- We are included in the register of accredited IT companies
First place among leading Russian ICT companies in the RAEX 2023 ranking;
We are rapidly growing, scaling, and looking for new specialists to join our team!
We provide a full cycle of technical support: from user consulting to remote monitoring of office equipment and server hardware, monitoring business applications, and analyzing incidents and failures. We already have over 700 contracts in the public and financial sectors, retail, telecom, manufacturing companies, transport, and logistics.
Candidate Expectations
- Ready for a mobile work nature, including trips to remote areas;
- Knows PC components and can diagnose and fix malfunctions;
- Willing to learn and develop in this profession.
Experience as a technical support engineer or service engineer will be a significant advantage.
Working Conditions
- Providing technical support for client terminal equipment;
- Conducting expertise of terminal equipment and compiling a conclusion on the equipment's condition.
- Configuration and technical support of 3-in-1 equipment
- Technical support for customer users
- Configuration and maintenance of "specialized" and standard customer software according to regulations and instructions adopted by each customer
- Performing scheduled maintenance
- Work according to customer's technical specifications
- Project work at the customer's site
- Field technical support
Bonuses
We offer employees:
- Work in an accredited IT company;
- Training and mentorship system during adaptation;
- A continuously operating internal technical support line and access to a knowledge base;
- Developed corporate culture and tech vibe;
- Benefits cafeteria (choice of benefits program + voluntary medical insurance)
- Corporate merchandise;
- Discounts at partner companies;
- Reimbursement of transportation expenses (fuel, transport cards, fuel cards).