A Researcher is a full-fledged member of the product team and directly participates in decision-making. We are looking for a Lead Researcher for the direction, who will independently manage projects for three products from task definition and methodology selection to analysis of results and discussion of product solutions. You will work closely with product managers, designers, analysts, and marketing. Research will be approximately equally qualitative and quantitative, and complex quantitative tasks can be done jointly with colleagues from the Research Hub or outsourced.
Responsibilities
- Independently manage both standard and complex strategically significant research projects at all stages: from task definition and methodology selection to synthesis, presentation of results, and support of decisions.
- Design multi-stage research, define the logic of stages, key branching points, and quality control points.
- Manage research risks: assess the validity of the approach, limitations, potential biases, cost of error, and trade-offs between quality, deadlines, and resources.
- Coordinate research projects involving multiple teams, contractors, or external performers.
- Prepare strategic conclusions and recommendations for product, marketing, and business teams, taking into account risks, limitations, and the level of confidence in the results.
- Develop research standards, templates, checklists, and practices that improve the quality and reproducibility of research solutions.
- Document research results, methodological decisions, and reusable materials in the research knowledge base.
- Support and foster a data-based decision-making culture within the vertical.
- By agreement, conduct reviews of colleagues' research artifacts: task definitions, research designs, guides, analytical conclusions, presentations, and final materials.
Requirements
- 5+ years of experience in product research, including at least 2 years in a research agency (experience as a researcher in Travel Tech companies will be an advantage).
- Proficient in qualitative, quantitative, and mixed research approaches, able to combine methods considering research goals, limitations, level of uncertainty, and potential cost of error.
- Able to design multi-stage research for strategically significant and high-risk tasks.
- Able to ensure the validity of the research approach, transparency of limitations, and reliability of conclusions in conditions of high uncertainty.
- Possesses strong analytical synthesis skills: ability to combine data from different sources, identify key patterns, formulate conclusions, recommendations, and next steps.
- Possesses structured presentation skills: ability to clearly present the research logic, limitations, level of confidence in conclusions, and the practical significance of results for product and business decisions.
- Able to enrich research conclusions with data from adjacent sources if it enhances the reliability, depth, and practical value of the results.
Conditions
- Important! In your cover letter, please specify your current location and salary expectations.
- Remote work with the option to visit offices in Moscow, St. Petersburg, and Novosibirsk. All offices have meeting rooms, relaxation areas with massage devices, as well as coffee, sandwiches, fruits, and other perks.
- Great opportunities for growth and development: in the first months, each employee has a mentor, after which they have a personal development plan and the opportunity to improve soft/hard skills through practice, training, and conferences.
- Voluntary medical insurance from the first working day (including dental, hospitalization, and travel insurance outside our country).
- 5 days off per year, in addition to the main vacation.
- Benefits cafeteria: each employee has a monetary deposit of 25,000 rubles – you can use it for a gym membership, training, entertainment, consultations with psychologists and other specialists, or to purchase items or gifts for yourself and your family.
- Supplement for 10 days of sick leave: Tsian compensates for 10 working days of sick leave per year after the probationary period. If you are on official sick leave for two weeks, you will not lose income; your monthly salary will be paid in full.
Interview Stages:
- General introductory call with a recruiter for 25-30 minutes.
- Interview with the head of the research team for 1 hour.
- Test assignment.
- Final interview with the team lead and HRBP. It is very important for us to hire someone with whom we share values. We are not willing to compromise on this, even with candidates who have suitable skills and experience.
- And, finally, an offer!
