Remote Vacancy.
IT company X5 Tech (X5 Group) is looking for a CTO for the communications platform.
The goal is to create and develop an OS platform across the entire X5 Group of companies. The team consists of about 70 people (4 sub-teams).
X5 Group is a Russian retail company managing the grocery retail chains «Pyaterochka», «Perekrestok», and «Chizhik», as well as digital services «Vprok.ru Perekrestok», 5Post, «Mnogo Lososya», and the media platform Food.ru.
X5 Tech is an IT company and the main digital partner for X5 Group's retail chains and businesses. A team of over 5,000 specialists develops solutions that help the group's 372,000 employees work with maximum technological comfort, and millions of customers buy fresh products quickly and conveniently.
Responsibilities:
- Increase the loyalty of actual and potential customers at all points of contact with the company by quickly responding to customer feedback (complaints/gratitude of any nature).
- Improve consumer NPS by enhancing service quality and customer communications.
- Minimize reputational risks from negative publications on social media/messengers, etc.
What is expected from the candidate:
- Experience managing a team of 60+ people.
- Experience as a CTO for platform solutions, knowledge of product management processes.
- Ability to work with high-load systems, scale them for large volumes of data and users.
Company offers:
- Official employment with a white salary, quarterly bonuses based on performance.
- Comfortable office with free parking near «Volgogradsky Prospekt» metro station / MCD «Kalitniki» and «Dobryninskaya» metro station, BC «Oasis».
- Flexible working hours (from 8/9/10 AM) / Working hours: 5/2, from 9:00 to 18:15 (on Fridays – until 17:00).
- Opportunity for remote or hybrid work.
- Comprehensive voluntary medical insurance package (including coverage abroad and dental care), life and health insurance.
- Opportunities for learning and development at the company's expense: external training and seminars on professional topics, participation in major national conferences, digital and management skills development programs (Digital Academy, Team Lead School), online and offline masterclasses, corporate university «X5 Polka», mentor school, and more.
- Motivation programs for speakers and authors: internal Speak Up School, Write Up, achievements and points for presentations, preparation of speakers for major national conferences, author community on Habr, opportunity to share experience with a community of internal and external experts.
- Knowledge sharing through communities: 12 technical communities from Java to DevOps.
- Vibrant corporate life with numerous events, contests, and opportunities for creative realization: regular internal meetups, demo days, open mic sessions, IT Specialist Day, volunteering programs, corporate entrepreneurship X5 Idea Challenge.
