UX Researcher

Responsibilities:

• Testing UX hypotheses.
• Conducting customer research (CusDev).
• Interacting with the development team on the practical implementation of developed solutions.
• Identifying customer needs and mapping current customer journeys for the company's products/services.
• Modeling target customer journeys that consider customer needs and business interests (intermediate and CJM/UX/UI TO-BE).
• Forming a list of problems/issues and recommendations for their resolution for CJM/UX/UI TO-BE.

Requirements:

• Experience in conducting UX research and prototype testing.
• Experience in conducting customer research (CusDev).
• Experience in building CJM.
• Presentation and solution defense skills.
• Fluent oral and written communication.
• Optional: Experience with Figma / Sketch.

Conditions:

• Opportunity to implement your ideas in large projects in the insurance sector.
• A strong team of professionals ready to support your initiatives.
• Health care: Voluntary medical insurance (DMS) immediately after the probation period, expanded DMS program 6 months after the probation period.
• Opportunities for self-improvement in one of the best Corporate Universities, free corporate access to the "Alpina" electronic library.
• Unique offers and discounts from partners.
• Transparent bonus and award system, a decent salary - the amount will be discussed at the interview.
• Salary project from the corporate JSC Ingosstrakh Bank: increased cashback with bonuses, benefits for loans, mortgages, refinancing, favorable rates on deposits and savings accounts.